Carnes Company

Carnes Company

Carnes Company is looking for a candidate to fill the position:

Customer Service Representative - Located in Verona, WI

As a Customer Service Representative at Carnes, you will be an integral part of our HVAC manufacturing operation. We offer an environment that's welcoming, inclusive and respectful. You will be in charge of customer satisfaction from order entry through product delivery. Our primary customers are involved in industrial HVAC construction. They are our reps and their customers who include contractors, engineers and service professionals.

Customer Service Representative Responsibilities:

  • Entering orders and data
  • Managing customer service issues
  • Supporting our sales efforts
  • Responding to warranty issues
  • Returned goods authorizations
  • Field Service issues
  • Freight issues
  • Addressing shortages

Qualifications:

  • Pre-employment drug screen, background check and high school diploma required
  • Excellent knowledge of MS Office
  • Strong problem-solving skills
  • Attention to detail
  • Excellent written and verbal communication skills
  • Planning and organizational skills
  • Professionalism and integrity
  • A teamwork and result driven attitude
  • The ability to acquire full knowledge of our product line

Carnes benefits include 401k, pension, medical, life insurance, disability insurance, vacation, paid holidays and more.

Established in 1939, Carnes Company manufactures heating, ventilating and air conditioning products used in non-residential construction. We produce items such as ventilators, diffusers, registers, grilles, humidifiers and energy recovery units.

If you meet these qualifications, and you are dedicated/self-motivated, please send resume and salary history to:

Human Resources Department
Carnes Company
PO Box 930040
Verona, WI 53593
Phone: (608) 845-6411
FAX: (608) 848-1323
Email: hr@carnes.com

Only candidates meeting position requirements will be considered. Candidates will be considered only for the position for which they apply and must submit new resumes for other future positions. Carnes Company is an equal opportunity employer.